Onsite Hardware Support
Get quick assistance where and when its needed – StorTrec professional Engineers will help get you back to peak performance.
StorTrec experienced helpdesk staff are available 24×7 for around the clock support.
StorTrec installation services cover all day-to-day activities associated with the planning and installation of hardware.
Bespoke Onsite Service Packages
Delivering individual tailor-made service packages spec’d to customer requirements. Hypertec and StorTrec Onsite Service Packages support all Hewlett Packard, IBM, Dell, SuperMicro, Gigabyte, Intel, Synology, QNAP, Huawei, QSAN, BROCADE, INSPUR and Infortrend technologies.
Ensure businesses receive the correct levels of support for their NAS, DAS and LTO Storage Infrastructures – customise the response times, service levels and on-site services of packages to ensure the most flexible service experience possible.
Founded in July 2001 as a Support Only organization, the StorTrec Group has upheld two basic principles. One, to offer services exclusively. Two, to focus on the backup sector. The integrity that StorTrec has shown from the beginning has enabled them to become a respected leader in Support Service areas and has built close partnerships with industry leading channel partners.
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