Onsite Services – Bespoke Service Packages

The Hypertec Services offering is now even bigger – partnering with StorTrec, we now provide bespoke Onsite Service Packages for Data Storage.

Delivering individual tailor-made service packages spec’d to customer requirements. Hypertec and StorTrec Onsite Service Packages support all Hewlett Packard, IBM, Dell, SuperMicro, Gigabyte, Intel, Synology, QNAP, Huawei, QSAN, BROCADE, INSPUR and Infortrend technologies.

Ensure businesses receive the correct levels of support for their NAS, DAS and LTO Storage Infrastructures –  customise the response times, service levels and on-site services of packages to ensure the most flexible service experience possible.

Onsite Support

Get quick assistance where and when its needed – StorTrec professional Engineers will help get you back to peak performance.

Technical Support

StorTrec experienced helpdesk staff are available 24×7 for around the clock support.

OEM Matched Equivalents

Offering a reliable low-cost alternative to OEM, Hypertec OEM Equivalent SSD, Memory, and NAS Upgrades and StorTrec Onsite Services can be bundled together to deliver dependable performance and maintenance.

Up to Lifetime Warranty on Hypertec Hardware

Rigorously tested and complete with a Lifetime Warranty, Hypertec Hardware is designed and built to be functionally equivalent to OEM modules.

Planning Services

Our team of technical experts will conduct a full analysis of your data centre hardware and equipment, and will highlight any vulnerabilities and weaknesses in your systems.

Installation Services

Hypertec and StorTrec can provide qualified engineers to assist with installation. Hypertec installation services offer a significant cost saving against OEM engineer charges.

Hypertec understand that every business has different requirements, which is why our Sales Experts and Product Specialists are happy to work with you to determine the best products for your needs. We take the time to understand customer requirements, our policies and procedures in many circumstances are shaped to suit individual business demands. Helping to deliver a bespoke upgrade solution designed around the user.

We’re proud to offer a 30 minute SLA, guaranteeing a fast turn around for you and your customer. All calls, whether Sales, Warehouse, Technical, or Marketing are answered within 3 rings.

For additional help, support or information about Hypertec – get in touch today.

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