Services

Hypertec Memory Services

Hypertec Memory has been a trusted OEM equivalent memory upgrade solution for many multinational, blue-chip and FTSE 100 organisations via specialist VARs for Desktops, Laptops and Servers since 1989.

Hypertec offers a complete OEM Matched Memory Upgrade Solution which comes with numerous benefits.

Buying Hypertec Memory is more than just module provisioning – Our Memory comes with a host of support and service elements that guarantee an unrivalled solution to cost effective PC life cycle management and workplace productivity.

Lifetime Warranty

Hypertec Memory is 100% compatible to machines, designed and built to be functionally equivalent to OEM modules; rigorously tested and complete with a Lifetime Warranty as well as a Direct Replacement Warranty on prior agreement to enhance support efforts.

Technical Support

Hypertec provides free UK based Pre & Post Sale Technical Support, offering support for memory provisioning and any difficulties faced during installation or from subsequent use of Hypertec Memory.

Service Replacement

Our Service Reimbursement Agreement to covers break-fix service fees, for either actual failure or a pre-failure error message.  This agreement is specific to customer requirements and where necessary negotiated directly with the host system OEM or Reseller.

On-site Spares

To further instil confidence and peace of mind when considering switching to Hypertec Memory from OEM, we can support the issue of free on-site spares.  This is a mutually agreed process that is offered as part of the memory supply process and is entirely dependent on the scale of the memory installation and the requirements of the end user.

Evaluation

Hypertec is happy to facilitate a free evaluation programme for our memory products to support confidence in deployment of Hypertec Memory.

Audits

To 100% guarantee that the correct memory is being requested it is often advisable to arrange an on-site audit of machines with a Hypertec Memory Specialist.  In many instances this service can ensure that downtime and cost is kept to a minimum, protecting against the risk of the wrong or not enough memory being ordered.

Installation

Hypertec can provide qualified engineers to assist with installation. Hypertec installation services offer a significant cost saving against OEM engineer charges.

Benchmarking

Hypertec can provide a benchmarking service that is required when end users are unsure of whether to upgrade components of systems.  It provides a clear picture of the available machine performance enhancement before or after a Hypertec Memory Upgrade.

Self Install

Hypertec can help upgrade remote users without having to recall laptops back into a fixed location, reducing downtime and cost pressures. Our Self Install Service is a simple one partcode approach to getting laptops upgraded and workers productive.


Hypertec provide exceptional quality, choice and supply stability with complete flexibility to your needs. With many products offering Lifetime Warranties and Free UK Technical Support, Hypertec in-house of Sales Experts and Product Specialists are always on hand to support you.


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